A couple of days ago I contacted a CMS company I had issues with some of my interactive forms; it gave an error message ‘Couldn't submit form due to a temporary issue. Try again later’. I had to submit a request through my CMS account on their customer care contact site. I had to answer questions via AI before talking to an expert. After going through AI questions, I still didn’t receive the solution which I needed. Finally, I was put through a customer care agent by clicki